All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Asia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Australia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Europe ? Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
VX Checkout - US - buy.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Asia - buy-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Australia - buy-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Europe - buy-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Login and Registration Operational
90 days ago
100.0 % uptime
Today
US - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Australia - id-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Asia - id-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
EU - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
99.91 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano Insight Dashboard ? Operational
90 days ago
98.98 % uptime
Today
Piano Content Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano DMP Dashboard ? Operational
90 days ago
99.69 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Exports Operational
90 days ago
99.98 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
99.98 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.85 % uptime
Today
API Endpoints - US - api.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - Asia - api-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - AU - api-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - EU - api-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - ESP - api-esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com ? Operational
90 days ago
98.98 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ID and VX transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Content Crawler Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Insight Data collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
99.98 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
99.95 % uptime
Today
Piano DMP Data Processing/Connections Operational
90 days ago
100.0 % uptime
Today
CDP ? Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 31, 2025

No incidents reported today.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Template Preview not loading in Sandbox
Resolved - This incident has been resolved.
Aug 28, 22:10 UTC
Monitoring - Our devs have released the fix. Based on our internal testing, the preview functionality is back on Sandbox. We will continue to monitor
Aug 28, 20:05 UTC
Identified - Our developers have identified the issue and actively working on a fix. We will update the status once the fix is released.
Aug 28, 19:34 UTC
Update - We are continuing to investigate this issue.
Aug 28, 19:33 UTC
Investigating - Our developers are currently investigating the issue of the template previews not loading in the sandbox. We will share an update as soon as there is progress.
Aug 28, 18:51 UTC
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
[Piano Analytics] Delay in real-time data
Postmortem - Read details
Aug 21, 15:30 UTC
Resolved - The issue has been resolved and real-time data is now available again. The previously stuck data is currently being re-ingested, and all scheduled exports are being sent.
Aug 21, 15:30 UTC
Identified - Real-time data recovery has been restored and is now available.
The historical data that remained stuck during the incident is still not accessible at this time.
Our teams are actively working on unblocking and recovering this data.
Aug 21, 13:49 UTC
Investigating - We are currently experiencing a delay in real-time data processing on Piano Analytics.
Scheduled exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - Less than 1%
Aug 21, 12:18 UTC
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

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