All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
99.98 % uptime
Today
Composer Experience Execution - Asia Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Australia Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Europe Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
VX Checkout - US - buy.piano.io Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Asia - buy-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Australia - buy-au.piano.io Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Europe - buy-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Login and Registration Operational
90 days ago
100.0 % uptime
Today
US - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Australia - id-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Asia - id-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
EU - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
99.98 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io Operational
90 days ago
99.99 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano Insight Dashboard Operational
90 days ago
99.82 % uptime
Today
Piano Content Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano DMP Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
99.96 % uptime
Today
Piano Analytics Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
99.99 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.96 % uptime
Today
API Endpoints - US - api.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - Asia - api-ap.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - AU - api-au.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - EU - api-eu.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - ESP - api-esp.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com Operational
90 days ago
99.81 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
99.96 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ID and VX transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
99.99 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Content Crawler Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Insight Data collection Operational
90 days ago
99.95 % uptime
Today
Data Processing Operational
90 days ago
99.99 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
99.99 % uptime
Today
Piano DMP Data Processing/Connections Operational
90 days ago
100.0 % uptime
Today
CDP Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Piano service disruption due to Cloudflare outage
Resolved - This incident has been resolved.
Dec 5, 09:30 UTC
Monitoring - Cloudflare has fixed the issue on their end (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q), and we are now observing incoming requests on our systems again. We will continue to monitor the situation and provide updates if anything changes.
Dec 5, 09:11 UTC
Update - We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side.
For reference: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
Dec 5, 09:10 UTC
Identified - We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side. As a result, clients may also experience difficulties logging into Piano dashboards. Our team is actively monitoring the situation.

We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available.

For reference: https://www.cloudflarestatus.com/
Dec 5, 08:47 UTC
Dec 4, 2025
CXense - Delays in ingestion of user profile updates
Resolved - This incident has been resolved.
Dec 4, 15:46 UTC
Monitoring - We continue to monitor the situation.
Dec 3, 21:39 UTC
Update - Backlog of delayed updates have been processed. We continue to monitor the situation.
Dec 3, 21:14 UTC
Identified - We have identified an issue affecting the ingestion of user profile updates, causing processing delays. Our engineering team has implemented remediation measures, and we are currently working to process the backlog of delayed updates.
Dec 3, 20:15 UTC
Dec 3, 2025
Dec 2, 2025
[Piano Content] Crawling delay
Resolved - The issue has been resolved, and crawling services are operating normally.
Dec 2, 20:01 UTC
Monitoring - Crawler processing is now functioning normally. However, we are still observing an approximate 4-hour delay. We are closely monitoring the situation and will update once the lag has been fully resolved.
Dec 2, 13:02 UTC
Identified - We are currently experiencing an incident where newly published articles are not crawled immediately due to an accumulated event lag. Our engineers identified the issue and promptly applied a fix. The system is clearing the processing backlog, and normal crawling should resume within a few hours.
Dec 2, 09:02 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Piano Insight is experience a production incident
Resolved - This incident has been resolved.
Nov 28, 04:45 UTC
Monitoring - Our engineers have identified the root cause and have implemented the fix. We are monitoring the results.
Nov 28, 03:54 UTC
Investigating - We noticed a significant traffic drop in Insight started on November 28, 2025 01:54 UTC. Our engineers are investigating the issue.
Nov 28, 01:54 UTC
Nov 27, 2025

No incidents reported.

Nov 26, 2025
[Piano Analytics] Incident supported by the on-call team
Resolved - The issue has been resolved and all Piano Analytics tools and interfaces are fully available.

We are currently catching up the delay in real-time data retrieval.
Nov 26, 20:37 UTC
Investigating - We are currently experiencing a production incident on Piano Analytics products.

Please excuse us for any inconvenience caused.
Nov 26, 20:26 UTC
Nov 25, 2025

No incidents reported.

Nov 24, 2025
Traffic drop - Piano Insight
Resolved - This incident has been resolved.
Nov 24, 08:25 UTC
Monitoring - Monitoring - The issue has been resolved, and services are operating normally. We are continuing to monitor the situation to ensure ongoing stability.
Nov 22, 05:47 UTC
Identified - We noticed a significant traffic drop in Insight started on November 22, 2025 02:37 UTC. The technical team identified the root cause and is now working on the resolution.
Nov 22, 05:12 UTC
Nov 23, 2025

No incidents reported.

Nov 22, 2025
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