All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Asia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Australia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Europe ? Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
VX Checkout - US - buy.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Asia - buy-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Australia - buy-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Europe - buy-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Login and Registration Operational
90 days ago
100.0 % uptime
Today
US - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Australia - id-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Asia - id-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
EU - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano Insight Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano Content Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano DMP Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
99.97 % uptime
Today
Piano Analytics Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
99.99 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.99 % uptime
Today
API Endpoints - US - api.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - Asia - api-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - AU - api-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - EU - api-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - ESP - api-esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com ? Operational
90 days ago
100.0 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
99.97 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ID and VX transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Content Crawler Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Insight Data collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
99.98 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
99.94 % uptime
Today
Piano DMP Data Processing/Connections Operational
90 days ago
100.0 % uptime
Today
CDP ? Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2025
Sandbox unavailable
Resolved - This incident has been resolved.
Oct 16, 07:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 07:01 UTC
Investigating - Sandbox.piano.io is currently unavailable. We apologize for any inconvenience caused.
Oct 16, 02:21 UTC
Oct 15, 2025

No incidents reported.

Oct 14, 2025
[Activation] Elevated API Error Rates (EU region)
Resolved - Piano Activation experienced increased error rates for VX and ID API endpoints in the EU region between 07:49 - 07:56 UTC. The issue was resolved and API traffic has now returned to normal levels.
Oct 14, 04:00 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
[Piano Analytics] Potential properties availability issues
Postmortem - Read details
Oct 7, 14:45 UTC
Resolved - The issue has been resolved and all our properties and tools are fully available.
Oct 7, 14:45 UTC
Investigating - We are currently experiencing availability issues with some properties in our Piano Analytics tools.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - All customers
Oct 7, 13:41 UTC
Oct 6, 2025
[Piano Analytics] Issue on Data Query 3
Postmortem - Read details
Oct 6, 17:04 UTC
Resolved - The issue has been resolved and all our tools and interfaces are fully available.
Oct 6, 17:04 UTC
Investigating - We are currently experiencing an issue on Data Query 3 (Piano Analytics) when applying a filter on specific properties.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - All customers
Oct 6, 15:12 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

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