All Systems Operational
Publisher / Consumer Dashboards ? Operational
VX Checkout Operational
VX API Operational
Composer Experience Execution Operational
AI Data Collection Operational
Go Operational
ESP Operational
Customer Dashboard Operational
API / Data Collection Operational
On-Site Recommendations Operational
Emails Distribution Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - At 5:45 UTC we experienced an elevated level of API errors. This was due to an increased load on the DB caused by a poorly performing SQL query on a single API endpoint which failed under production load. Service was restored at 6:12 UTC.
Oct 15, 05:45 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Resolved - This incident has been resolved.
Oct 9, 11:27 EDT
Update - We are continuing to monitor for any further issues.
Oct 9, 11:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 11:16 EDT
Investigating - We are currently investigating this issue.
Oct 9, 10:46 EDT
Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.