Piano Status

All Systems Operational

Publisher / Consumer Dashboards Operational

VX Checkout Operational

VX API Operational

Composer Experience Execution Operational

AI Data Collection Operational

Go Operational

ESP Operational

Customer Dashboard Operational

API / Data Collection Operational

On-Site Recommendations Operational

Emails Distribution Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2021

No incidents reported today.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

Mail Delivery delays

Resolved - This incident has been resolved.
Jan 14, 05:35 EST

Monitoring - Email sending is working, accumulated tasks are being processed now
Jan 14, 05:00 EST

Investigating - We are currently investigating this issue.
Jan 14, 04:20 EST

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.