We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 9, 00:00–01:00 AEST (Sydney time), which is August 8, 14:00–15:00 UTC.
Posted Jul 24, 2026 - 12:40 UTC
Update
We have postponed the previously scheduled database maintenance due to preparation delays. The maintenance window is now planned for July 31, 00:00–01:00 AEST (Sydney time), which is July 30, 14:00–15:00 UTC.
Posted Jul 22, 2026 - 13:40 UTC
Scheduled
Piano will perform scheduled database maintenance affecting the AU environment on Thursday, July 23, 00:00–01:00 AEST (Sydney time) — equivalent to July 22, 14:00–15:00 UTC. During the maintenance window, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the AU region, including Composer experiences, checkout, login, and the Publisher Dashboard.
Posted Jul 16, 2026 - 10:12 UTC
This scheduled maintenance affects: Identity Management (Registration + Login - Australia - id-au.piano.io), Composer Experience Execution (Composer Experience Execution - Australia), Dashboards, Interfaces and Platform (Publisher Dashboard - Australia - https://dashboard-au.piano.io), API Availability (API Endpoints - AU - api-au.piano.io), and Subscription Management + Billing (Checkout - Australia - buy-au.piano.io).